All information about your stay
Our Guest ABC
A warm, sunny welcome to the Sonnenschein Hotel & Apartments, where you'll find information about your stay and the surrounding area.
Arrive
- Complimentary water will be provided in your room upon arrival.
- Our staff are available to answer your questions and requests on site or by phone at +49 3606 6990010 or via WhatsApp +49 3606 6990011 available.
Pharmacy and doctor
- Nearest pharmacy: Liethen-Apotheke, Brüsseler Str. 10, 37308 Heilbad Heiligenstadt.
- Joint practice Angela Eckardt & Nicole Barthel, Grünewaldstraße 5, 37308 Heilbad Heiligenstadt, Tel. +49 3606 605023.
departure
- Rooms are available until 10:00 a.m., late check-out is possible for an additional charge of €20.
- Payment can be made online via the checkout link sent to you or with the staff on site.
Baby equipment
- For our youngest guests we are happy to provide:
- high chair
- Changing mat
- Baby bed
- baby monitor
- Further equipment on request
Please let us know your wishes in advance or on site.
Baby bed and bathrobe
- Baby cot free of charge upon request.
- Bathrobes are available from our staff or via +49 3606 6990010
(bathrobes are already available in all corridor bathrooms)
Bed linen change
- For longer stays, bed linen is changed once a week as standard. If you require additional linen, please just ask.
Check-in & Check-out
- Our team is available to you personally for 8-10 hours a day – and also around the clock by phone at +49 3606 6990010 or via WhatsApp at +49 3606 6990011 reachable. Online self-check-in and check-out is available 24 hours a day.
Printing service
- If you'd like to print something, our team would be happy to do it for you—just contact us.
Bicycle
- Traveling by bike? Cyclists are welcome at the Sonnenschein Hotel & Apartments!
- Your bike will stay safely overnight in our lockable bicycle garage right next to the hotel – you can get the access code from reception upon request.
- Wet clothes or gear? Feel free to use our drying facilities.
- We provide you with the right tools for minor repairs – for larger problems, we will be happy to refer you to a specialist workshop nearby.
- We have up-to-date maps and useful information available to help you plan your tour.
- And in the morning you can start the day full of energy with a healthy, balanced breakfast.
Leisure activities in the house
- Our spacious garden invites you to play, relax, and exercise – with a table tennis table, soccer field, basketball hoops, and sandpit. If you need balls, table tennis bats, or similar equipment, please feel free to contact our team.
Breakfast
- Breakfast hours: Monday to Friday, 7:00 – 10:00 | Saturday & Sunday, 8:00 – 11:00
- Price: 12.00 euros for direct booking, 15.00 euros on site.
Luggage storage
- Are you arriving early or departing late? No problem – we'll be happy to store your luggage. Please contact our team.
Luggage service
- We are happy to help you with your luggage – please just ask us if you need assistance.
Beverage refrigerator
- Enjoy a piccolo, a cool blonde or a refreshing soft drink.
In our drinks fridges in the entrance areas you will find the perfect thirst quencher for relaxed evenings.
Take your drink or snack of choice, fill out the receipt and hand it to our breakfast staff for payment. - Cheers!
Pets
- Pets are welcome, 5 euros per day.
- Food bowl available on request.
Internet and Wi-Fi
- Free internet throughout the hotel.
- Wi-Fi access: Network “ Sonnenschein-Gast”, password: SonnenscheinGast2024
Parking spaces
- Free parking directly opposite the hotel.
umbrellas
- Caught in the rain? Umbrellas are available for rental under the restaurant's cloakroom.
Sightseeing features
- Eichsfeld Museum, Theodor Storm Literature Museum, hiking along the German Fairy Tale Route, Borderland Museum, …
- You can find further information on our website. ( https://sonnenschein-heiligenstadt.de/ausflugsziele/)
Telephone (device for internal & external communication)
- If you wish, we will be happy to provide you with a telephone number so you can reach us at any time.
Forgotten or need something?
No problem—we're happy to help! We can provide the following items if needed:
- sewing kit
- Disposable razors
- Toothbrush set
- travel adapter
- bathroom stool
- bath slippers
Just contact us!
Washing & Ironing
- Washing machine, dryer, iron and ironing board are available free of charge in the basement opposite the restaurant.
- In addition, we offer a Laundry service You'll find a laundry bag and price list in your room. Simply drop off your laundry at reception.
Wake-up call
- We will be happy to accept your request for a wake-up call personally or by calling +49 3606 6990010 in contrast to.
Valuables
- We offer secure storage for your valuables in one of our safes. Please contact us for more information.
Weather information
- Information about the current weather in Heiligenstadt can be found here wetter.de
Book a room
- Did you enjoy the sunshine?
Book your next stay directly and get the best price on our website: sonnenschein-heiligenstadt.de or talk to us.
Room cleaning
- Don't need daily cleaning? Let us know – we'll be happy to customize the service to your needs. Just send us a short message.
Additional pillows or blankets
- If you'd like to make it extra cozy, our team will be happy to provide additional pillows or blankets upon request.
