All information about your stay
Our Guest ABC
A warm, sunny welcome to the Sonnenschein Hotel & Apartments, where you'll find information about your stay and the surrounding area.
Arrive
- Complimentary water will be provided in your room upon arrival.
- Our staff are available to answer your questions and requests on site or by phone at +49 3606 6990010 or via WhatsApp +49 3606 6990011 available.
Pharmacy and doctor
- Nearest pharmacy: Liethen-Apotheke, Brüsseler Str. 10, 37308 Heilbad Heiligenstadt.
- Joint practice Angela Eckardt & Nicole Barthel, Grünewaldstraße 5, 37308 Heilbad Heiligenstadt, Tel. +49 3606 605023.
departure
- Rooms are available until 10:00 a.m., late check-out is possible for an additional charge of €20.
- Payment can be made online via the checkout link sent to you or with the staff on site.
Baby equipment
- For our youngest guests we are happy to provide:
- high chair
- Changing mat
- Baby bed
- baby monitor
- Further equipment on request
Please let us know your wishes in advance or on site.
Baby bed and bathrobe
- Baby cot free of charge upon request.
- Bathrobes are available from our staff or via +49 3606 6990010
(bathrobes are already available in all corridor bathrooms)
Bed linen change
- For longer stays, bed linen is changed once a week as standard. If you require additional linen, please just ask.
Check-in & Check-out
- Our team is available to you personally for 8-10 hours a day – and also around the clock by phone at +49 3606 6990010 or via WhatsApp at +49 3606 6990011 reachable. Online self-check-in and check-out is available 24 hours a day.
Printing service
- If you'd like to print something, our team would be happy to do it for you—just contact us.
Bicycle
- Traveling by bike? Cyclists are welcome at the Sonnenschein Hotel & Apartments!
- Your bike will stay safely overnight in our lockable bicycle garage right next to the hotel – you can get the access code from reception upon request.
- Wet clothes or gear? Feel free to use our drying facilities.
- We provide you with the right tools for minor repairs – for larger problems, we will be happy to refer you to a specialist workshop nearby.
- We have up-to-date maps and useful information available to help you plan your tour.
- And in the morning you can start the day full of energy with a healthy, balanced breakfast.
Leisure activities in the house
- Our spacious garden invites you to play, relax, and exercise – with a table tennis table, soccer field, basketball hoops, and sandpit. If you need balls, table tennis bats, or similar equipment, please feel free to contact our team.
Breakfast
- Breakfast hours: Monday to Friday, 7:00 – 10:00 | Saturday & Sunday, 8:00 – 11:00
- Price: 12.00 euros for direct booking, 15.00 euros on site.
Luggage storage
- Are you arriving early or departing late? No problem – we'll be happy to store your luggage. Please contact our team.
Luggage service
- We are happy to help you with your luggage – please just ask us if you need assistance.
Pets
- Pets are welcome, 5 euros per day.
- Food bowl available on request.
Internet and Wi-Fi
- Free internet throughout the hotel.
- Wi-Fi access: Network “ Sonnenschein-Gast”, password: SonnenscheinGast2024
Parking spaces
- Free parking directly opposite the hotel.
umbrellas
- Caught in the rain? Umbrellas are available for rental under the restaurant's cloakroom.
Sightseeing features
- Eichsfeld Museum, Theodor Storm Literature Museum, hiking along the German Fairy Tale Route, Borderland Museum, …
- You can find further information on our website. ( https://sonnenschein-heiligenstadt.de/ausflugsziele/)
Telephone (device for internal & external communication)
- If you wish, we will be happy to provide you with a telephone number so you can reach us at any time.
Forgotten or need something?
No problem—we're happy to help! We can provide the following items if needed:
- sewing kit
- Disposable razors
- Toothbrush set
- travel adapter
- bathroom stool
- bath slippers
Just contact us!
Washing & Ironing
- Washing machine, dryer, iron and ironing board are available free of charge in the basement opposite the restaurant.
- In addition, we offer a Laundry service You'll find a laundry bag and price list in your room. Simply drop off your laundry at reception.
Wake-up call
- We will be happy to accept your request for a wake-up call personally or by calling +49 3606 6990010 in contrast to.
Valuables
- We offer secure storage for your valuables in one of our safes. Please contact us for more information.
Weather information
- Information about the current weather in Heiligenstadt can be found here wetter.de
Book a room
- Did you enjoy the sunshine?
Book your next stay directly and get the best price on our website: sonnenschein-heiligenstadt.de or talk to us.
Room cleaning
- Don't need daily cleaning? Let us know – we'll be happy to customize the service to your needs. Just send us a short message.
Additional pillows or blankets
- If you'd like to make it extra cozy, our team will be happy to provide additional pillows or blankets upon request.
